You need to gauge how much traffic and work your current moderators are doing. If the forum is more active than it will need more moderators.Įach forum is drastically different and there are many different management styles. If you need 24 hour coverage of every forum, then you need to assign a minimum of 3 moderators to each forum for coverage in 8 hour shifts. If you use standard moderator powers, then you need at least one moderator for every forum. I find this role to be the best as confining a moderator to a single forum limits effectiveness. However, this only works if you actually use Super-moderators instead of actual moderators. In fact it says she needs 3 more for proper coverage and to prevent burnout. This calculation alone would support Kathy's suspicion of needing about 5 more moderates. However, if the general population was less active or less technical, there would most likely be a need for three times that many for the number of posts per day.įor most forums, one moderator for every 200 posts per week would be enough. Most issues are handled within minutes so there was good coverage. This allowed almost 24 hour coverage for the site's 12,000 posts a week. When I left SitePoint it had about 30 Advisors (moderators) and 30 Mentors. You need to consider your topic, your traffic, and how involved non-moderating staff are. It is a combination of things which determines how many moderators you need.

How many mods is too many